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General Questions

Our Satisfaction Guarantee

We Highkey guarantee you'll love our snacks, that's why they're backed by our 100% Snack-isfaction Guarantee. If for any reason you aren’t 100% satisfied with your order, contact our Customer Care Team for a full refund up to 120 days after your pur

Why are Highkey products more expensive than mainstream options?

You could say we have ✨ expensive taste ✨. We love delicious snacks as much as the next person but we’re not about to compromise on our mission. We’re committed to removing sugar from our favorite snacks and using the best ingredients and sugar subs

I’m a retailer and would like to sell HighKey products. Do you offer wholesale?

If you are interested in the possibility of opening a wholesale account with us, please contact us at [email protected] for more information.

How should I store my HighKey snacks?

You can store your HighKey snacks anywhere that’s cool and dry--whether it’s in your pantry, your purse, a cookie jar, or your desk. You don’t have to worry about refrigerating or freezing them to keep them fresh. Pro tip: pick somewhere sneaky to h

Where can I shop for HighKey products?

Searching for HighKey? 🕵️‍♀️ Look no further! Our products can be purchased on our Amazon Storefront online or at some of your favorite retailers!. To find HighKey at a store near you - we recommend using our Store Locator!

Can I subscribe to my favorite HighKey products?

Our products are available for subscription through Amazon's Subscribe & Save program! Just be sure to select the Subscribe & Save option when adding the product to your Amazon cart!. Some perks to subscribing through Amazon include:- Save 5% on your

Does HighKey offer a Rewards or Loyalty Program?

At this time, we do not offer a rewards or loyalty program as all of our sales are processed through Amazon and our Amazon store is unable to support a rewards program. Our former rewards program, Brownie Points, was discontinued on July 22, 2022. An

I'm having trouble finding a product that I previously purchased. Is it still available?

We're so thankful to hear that you're a loyal HighKey customer and we are grateful for all of your support! 💙. All of our available products can be found under Shop All Products on our website and purchased from our Amazon Storefront. If you'd rathe