Send an email to our Customer Care Team! 

This is the best way to reach us and we typically reply within 24 hours - if not sooner! 

Select "Contact Us" above to begin an email or reach out to our team directly at support@highkey.com! 💙

If you prefer to give us a ring, we can also be reached by phone! If we're not available, please leave a voicemail and we'll call you back within a few hours! 📱

Our agents are available to take calls M-F 9 am-5 pm EST

Back to HighKey.com

Find HighKey in Store!

HighKey Customer Support

We&apos;re so thankful to hear that you&apos;re a loyal HighKey customer and we are grateful for all of your support! &#x1F499;All of our available products can be found under <a href="https://highkey.com/collections/shop-all-products">Shop All Products</a> on our website and purchased from our <a href="https://www.amazon.com/stores/node/20594397011?_encoding=UTF8&amp;field-lbr_brands_browse-bin=HIGHKEY&amp;ref_=bl_dp_s_web_20594397011&amp;productGridPageIndex=1">Amazon Storefront</a>. If you&apos;d rather shop in person, a selection of our products can also be found in retail stores nationwide. To find the location nearest you click <a href="https://highkey.com/pages/store-locator">here</a>!If a product is not listed on our website, it has likely been discontinued to make way for some new and exciting products our chefs are cooking up! Some collections we no longer offer include:<ul><li>Protein Cereals &amp; Plant Based Cereals</li><li>Hot Cereals</li><li>Baking &amp; Pancake Mixes</li><li>Granolas</li></ul>If you are looking for any additional products which are not listed above, our Customer Care team will also be happy to assist in any way they can!

We're so thankful to hear that you're a loyal HighKey customer and we are grateful for all of your support! 💙. All of our available products can be found under Shop All Products on our website and purchased from our Amazon Storefront. If you'd rathe

I'm having trouble finding a product that I previously purchased. Is it still available?

General Questions

Our Satisfaction Guarantee

Why are Highkey products more expensive than mainstream options?

I’m a retailer and would like to sell HighKey products. Do you offer wholesale?

How should I store my HighKey snacks?

Where can I shop for HighKey products?

Can I subscribe to my favorite HighKey products?

Does HighKey offer a Rewards or Loyalty Program?

Are HighKey Snacks kosher?

I’m allergic to tree nuts. Are any of your products made without nuts?

Are HighKey products gluten-free?

What sweeteners do HighKey snacks use?

What are net carbs and how are they calculated?

Where can I find the nutritional information for HighKey snacks?

Nutrition Questions

I'm having trouble finding a product that I previously purchased. Is it still available?Updated 2 years ago